Fife Council Services 

The Fife Direct website is Fife Council's information website, and holds a huge amount of information that you can access online quickly and easily - everything from applying for a job with Fife Council, reporting a broken street light, council tax and housing benefits to planning applications, health and medical information, tourism and visitor attractions and education and learning.

Fife Council Services are located online on the Fife Direct website:-

http://www.fifedirect.org.uk/


Please note that you can report a problem to Fife Council via the Fixmystreet website - the site allows you to select the road that you are reporting a problem on, and you can create a short incident report which then gets sent straight to Fife Council. It is a good way to report things like potholes, flytipping, street signs that need replacing, lamposts with bulbs that need replacing, etc.
The website address is https://www.fixmystreet.com

If you prefer to telephone Fife Council, Fife Council now have an 0845 telephone number which is open from 8am to 8pm Monday to Friday.
 
* However, these calls can be chargeable - calls are typically charged at between 1p and 10.5p per minute depending on the time of day for land-line customers, and often include a call set-up fee.
Calls from mobile phones generally cost between 12p and 41p per minute. Fife Council advises customers to check with their supplier for latest charges.

The number to call for General Enquiries is 08451 55 00 00 *

Benefits
Council Tax & Housing Benefits - 08451 55 11 55
Free School Meals, School Clothing Grants (Mon - Fri 8am - 8pm) - 08451 55 00 66

Buildings & Development
Planning & building standards enquiries - 08451 55 11 22

Environment (Mon - Fri 8am - 8pm) - 08451 55 00 22
Removal of bulky items, recycling, abandoned vehicles, illegal dumping, pest control, street cleansing, waste collection and disposal

Faults & Repairs
Housing repairs (council tenants), road defects and street lighting faults (Mon - Fri 8am - 8pm) - 08451 55 00 11

Housing Information & Advice (Mon - Fri 8am - 8pm) - 08451 55 00 33
Payments Automated (24hrs) - 08451 55 00 55
Contact Centre Advisor (Mon - Fri 8am - 8pm) - 08451 55 00 44
All major credit and debit cards accepted. There is a 1.25% charge for credit card transactions.


Registration of births, deaths, marriages and civil partnerships
(Mon - Fri 8am - 8pm) - 08451 55 00 77

Rent & Council Tax
Rent enquiries (Mon - Fri 8am - 8pm) - 08451 55 00 44
Council Tax - 08451 55 11 55

The Social Work Service provides advice and support and make a difference to people's lives at times of personal or family need. They rovide:
Children and families services
Adult services
Older People's services
Criminal Justice services
Support to voluntary organisations, and work with partners in health, housing, police, fire and education.
If you need to speak to someone call 01383 441177.

Travel
Concessionary Travel, MyFife Card, European Blue Badge Scheme - 08451 55 00 66
Dial A Ride, Ring & Ride - 08451 55 11 88

Out of Hours
Report faults or repairs after 5pm week days, 24hrs weekends and public holidays - 08451 55 00 99 

Homeless emergencies (24hr) - 0800 0286231

Telephone payments
You can also pay for some council services over the phone, either through the automated payments 08451 55 00 55 or directly when arranging a service. A debit or credit card* is required (*there is a charge of 1.25% for credit card payments).

Services payable by automated telephone payment - 08451 55 00 55. 
Council housing rent, Council invoices, Council tax, Home contents insurance, Housing benefit overpayment invoices, Non-domestic rates and social work home-care charges. 

Services that can be requested and paid for by phone by contacting services directly include booking of leisure centre facilities, booking of theatre tickets, special uplifts and payment of parking fines - direct line 01592 583 256

There is a whole range of other services available that you can do online with Fife Council, such as these shown below:-



If you prefer to access online content from your mobile browser, this is the link to use:-

m.fifedirect.org.uk

Fife Council also have a Facebook page at  https://www.facebook.com/fifecouncil

And you can also 'tweet' the Council at https://twitter.com/fifecouncil

You can also use your television to view details - Sky- channel 539, pres red. Virgin- press home, select interactive















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